Warning: Clear Care Contact Solution Will Sear Your Eyeballs

As a Clear Care user, I feel it important to point out that when used properly, Clear Care is a fantastic product. I tried wearing contacts a few years ago, but could hardly stand to have them in my eyes for more than a few hours, due to my allergies and the drying effects of my asthma meds.

Last year, I decided to give contacts another go. The eye doc gave me special contacts for nerdy eyes, and told me to use Clear Care solution. The combination of these two things has made contact wearing a billion times more comfortable for me.

That being said, I’m terribly sorry that you burned your eyes, and I agree that they could do a better job of separating the hydrogen peroxide solutions from the regular ones. Hope you recover quickly!

At least that Gravatar is more accurate now. Life imitates the internet!

I found this link off Google. It’s a nice satiric blog. If I’m wrong about that, then you’re a bloody idiot :)

Clear care is the best solution for contact lenses, soft or RGP, hands down. The fact that you don’t have to rub has helped extend the life of my 2-week soft contacts to over a month. The comfort level of Clear Care is better than Boston, or Renu, or Optifree multipurpose solutions – I think it’s due to the lack of preservatives in Clear Care. In fact, whenever I use saline solution to chase off dust after neutralizing my contacts in Clear Care, they always feel a bit worse.

I’m lucky that I haven’t burned my eyes yet, but I read the instructions on the label, and I saw the obvious red tip on the bottle…

I just purchased this stuff last night because i had a $3 off coupon and gave it a try. My lenses now feel so much better than the regular solution after day 1. I get up every morning around 430am for work and after putting in my lens today, I could definitely tell a difference from the regular solutions and my eyes feel great. Clear care clearly states on the package to use the case provided. I to have never seen solution that provides a case either. So far after my first day using it, my eyes feel great. If it keeps on working like this, then Clear Care will be my preferred choice for solution.

I just so happen to completely agree with my friend Perry – he is the one who got me started with Clear Care, before that I was using Optifree Replenish and my contacts felt dirty all the time. And yes I DID READ THE DIRECTIONS!! 6 hours is all you need! Thanks PERRY!

I might add that the nurse at Urgent Care said she has seen more than a few patient’s that have also mistakenly put this product in their eyes. She too stated she has seen the labeling and finds it to be very poor.
I might point out that many of the posters here have used Clear Care for it’s intended purposes with good results-great for you! However, most were recommended the product by Dr’s or friends knowing specifically that it was an intended “cleaner only” and were well aware before they even “READ” the directions that this was not your usual multi-purpose solution that it very closely resembles. I think in all fairness you kind of had a “leg up on us”.

I burned my eye severely this morning and I am not an idiot and I do not need hooked on phonics(as Kiv clearly DID). The fact is, with this packaging, it’s all too easy to mistake it for a regular bottle of saline. I’ve been using it for a month, but this morning for some reason, I just reverted to my old habit (25 years) of grabbing the bottle, rinsing my contact and putting in my eye. HUGE mistake. I screamed so badly my children thought I was dying. I was unable to even open my eye to remove my contact, all I could do was stand there screaming. My children ended up grabbing the right bottle of saline and pouring it into my eye for me until I could remove the contact. Now I am left with a throbbing, burning, blood red eyeball that I am rinsing with water every 5 minutes. I agree that Clear Care should package this product in a bottle that looks NOTHING like a regular saline solution, because this is a product that is consistently going to be used by GROGGY, VISION IMPAIRED people possibly in n environment void of sunlight, and that is a recipe for DISASTER!

I have been wearing contacts for 30+ years and have used more than a dozen different solutions to rinse and store contact lenses. I did notice the case and did read the instructions but decided to use my old familiar case as it seemed easier than using the new and different case. I could simply not IMAGINE it would have the disastrous effect on my eyes! Next morning I experienced the same pain as described by other users.
If the case is compulsory, a clear warning mentioning THE CONSEQUENCES should one lose the case or use another one should have been clearly printed on the box and bottle. I bought a large supply of the solution when I was in New York City before returning to Kuwait where I live. I was too scared to experiment again and only now decided to find information on the internet prior to dumping the six bottles as it seems so wasteful to trow away 1 opened and 5 unopened bottles.

We just went through this, a trip to the ER while on vacation, there should be a class action suit against Clean Clear due to faulty labeling, it should say Hydrogen Peroxide Solution clearly on the front label!

Just started using this product as the doc recommended trying the normal stuff first. Heck I thought it was weird with just the case and the solution. It was OK at best. After getting script and brand of lenses settled I asked about other solutions.

I actually used the precurser product back in the 80′s to this with same cage (minus the disc at the bottom) and you had to rinse the lenses yourself before putting them into your eyes. This Clean Care is fantastic. Simple version. The bottles I got have a read disc around the tip with warnings too. If you put this stuff in your eye or any product without looking into the label you did deserve it.

How could you miss it??? This stuff is serious and has to registered witht he FDA.

RTFL!!!

^^^by comparison of clear care and aosept disinfectant, we’re both allergic to: pluronic 17r4. symptoms are: severe pain (even with a good saline rinse) and conjunctivitis-like symptoms. this is actually common if y’all do a search on google.

i’m posting here because i’m livid about clear care. i have followed the instructions to a t, as well as giving my lenses a very good rinse with saline and i have experienced: burning, pain, redness and horrible discharge from this product and just about any other contact lens products on the market (not just ciba). now ciba wants to stop making it’s far superior products, aosept and miraflow (which is all i can use). this is disastrous for me. now i cant wear contacts. and they are ciba contacts. so pretty much, ciba is cutting their nose off despite their face.

I agree that the packaging is kinda unclear… I was lucky and got a lesson from my ophthalmologist.

1. Do not put Clear Care in your regular lens case. The one provided by the Clear Care package is composed of metal, which neutralizes the hydrogen peroxide.

2. When using the Clear Care lens case, do not put in your lenses unless it’s been at LEAST 6 hours. So soak them overnight while you’re sleeping. If you try to put them in before 6 hours, welcome to a burning cornea!

3.When putting in lenses and if you notice some obstruction or ya just wanna clean them, don’t use the Clear Care – use a saline solution. If you use Clear Care – your eyes will burn (like the others said here).

4. The reason Clear Care is good? The hydrogen peroxide kills any friggin bacteria sitting on your lenses.

I’m now a convertee to Clear Care, because I just recovered from the worst bacterial pink eye EVER. Imagine waking up to 7 days of swollen, red slits, constantly oozing yellow goo.

Somehow, bacteria got in my eyes. My mission is to never let bacteria in again. I’ll take bad reading skills, momentary eye-burning over that crap again.

So folks, the lesson with Clear Care. It works, but read the package instructions and if you feel that’s not concise totally complain to CC.

36 hours ago I did the same as may here- used the ClearCare as I would normal saline w/ the same results. Tried to function but had to call the eye dr- when describing the symptons, she blurted out- “ClearCare, right?” Seems they are averaging 1 person/day w. this issue. They did the numbing drops and prescribed a vasaline like anti-biotic. Burning calmed down after 12 hours, light still huts, and red as heck after 36 hours…. I re-looked at the packaging and of course it’s my fault. Interesting though is that the eye dr supports this product but he puts all his customers thru a demo w/ all the “do not do this” issues. Bottom line- Packaging sucks on this product!

They need to put in HUGE BOLD RED letters that Clear Care needs to be used with their special case. I was not aware of this and burned my eyeballs. I don’t understand how they haven’t gotten more trouble. They need to be CLEAR about this. I don’t care how well it work if used properly, you can’t assume people will know how to use it. I bought a two pack and it did NOT come with their “special” case and my eyes burned so much, I actually cried. And I have a very high physical pain tolerance.

I am intelligent I did not deserve this but accidents really do happen. I am however sort of inexperienced some of you people who have years of experience have accidents too. People who say we are stupid and need to read are mean and should realize accident means accident.. I am only one month into having contacts. I was given Opti clear with my trial pair but it was not good for these contacts. Friends told me about the Walmart brand I loved it, my eyes were clear no blurring or feeling like something rubbing in the eyes. Then another contact savvy friend told me about Clear Care for cleansing only. I did read the label completely, I did note the red tip different, I did hear my eye doc tell me it would burn if put in the eye. However I do like that it cleans and kills all bacteria however here lies my accident that I plan not to happen again: I was about to take out my contacts for their nightly soak and I had both bottles of solution on my table I was taught to put 1 drop of the Walmart solution in and then it makes it easier to get the contact out since it adheres to my eye pretty tight. I grabbed the bottle tipped it up and released 1 drop of immediate pain into my right eye. As the drop fell in I realized it was a red tip and knew what I had done. I could not open the eye but immediately ran to the sink and with a closed eye flushed my eye approx. 4-5 minutes. It still hurt so I got the Walmart solution and removed the contact then I got out Baush & Lomb eye wash solution and used the little eye cup to rinse for at least another 5 minutes. Still the eye felt like something was in it. Thinking maybe some makeup or something I kept poking and looking at my eye. I put in the walmart solution at least 3 times and also some Genteal lubricant eye gel the pain subsided but my eye became red and seemed swollen partially shut. I put in the gel before I went to bed and this morning my eye is still red and watering and I am not putting contacts today I hope this goes away by morning cause tomorrow is Monday gotta go to work and I work using a Computer all day. Yes it was a stupid mistake and like someone who wtote earlier I will sparate these 2 bottles somehow. People please be kind when writing these blogs thats why they are called accidents noone wants this to happen. I think that if the Clear care company wants to improve communication they should put a warning reallly big on the front of the label and maybe even change the shape of the plastic bottle to make it really noticible that it is different.

I had a similar situation. I went to the eye doctor, and the nurse put me in the room with my contacts case and said “use whatever solution you usually do”. Well, I should have listened, but instead i grabbed the first solution I saw.

Oops.

My doc was still in the room when I was putting my contacts back in and gasping in horror at the pain. He said “You used the red-tip solution, didn’t you?”

Well, lesson learned.

I had no choice but to use those contacts for the rest of the day, as I am blind without them and didn’t have backup glasses. By the end of the say I just sat down and sobbed from being so tired from the day of constant pain. I’ll never make that mistake again.

I was happy that the Clear Care product worked so well cleaning my contacts, and giving them much more wear life. I suggested that my wife should use it for her contacts. So being the good husband that I am, I grab a similar case (not the one provided with the metal disc) to the one issued by Clear Care and soaked her contacts in it. The next morning she put a contact in her eye and screamed bloody murder. She has be out of commission all day, and I fell like complete shit for doing this to her. I work in pharmaceutical packaging industry, and agree that is product is completely packaged and marketed improperly. This stuff needs to be behind the counter ASAP! I read the directions and used it properly, but time past and an accident happened. Too many accidents seem to be happening out there with this stuff! I will be sending an email to their corporate office tomorrow, to explain my discontent with their marketing and packaging efforts.

4 years ago I burnt my eyes and I complained to the pharmacist at Shoppers only to be shrugged off. This product lacks proper instruction. I will never use again.

How many more warning labels do you morons need

a) the packaging has big red letters DO NOT PUT IN EYES
b) the bottle has a cardboard ring around the cap = DO NOT PUT IN EYES
c) The bottle labels says DO NOT PUT IN EYES

and if you still can’t read

d) The bottle cap IS RED

The packaging and bottle both say, don’t put it in your eyes, don’s use a normal case, let it sit for 6 hours, etc

Every single “The bottle didn’t say” comment in this thread is a complete LIE

Learn how to read, especially something you are putting INTO your body.

My girlfriend just had exactly the same thing happen to her eyes! DAMN CLEAR CARE! WTF!!! They really should clarify this!

wtf?

There needs to be a MUCH clearer warning! I burned my eye and with all the other products that are SO similar , it’s totally unacceptable for Clear Care to NOT be extremely CLEAR that this product can virtually fry your eye!! We are not idiots and this is negligent marketing.

This is exactly why I tell people never to change their contact lens solutions, etc., without talking with a Optometrist, Ophthalmologist, or Certified Contact Lens fitter. People MUST read instructions on the bottle eye care purposes.

Due to this column, I am going to speak to my pharmacist and see if we should recommend that they keep this solution behind the counter so no future mistakes are made by clients that do not read instructions. I am also going to make recommendations to CIBA Vision. Did any of you write Ciba Vision about this?

If this product is used as instructed it is the best solution to use for people who have dry eye symptoms or chemical alergic reactions due to contact lens solution. It also kills to types of pathogens/bacteria that are very painful and vision disruptive for contact lens wearers. My advice to you all is to ask more questions from the places that you purchase your contact lenses from in the cities you live in. The most effective way to great contact lens wear is to follow your certified professionals recommendations for products to use.

When an emergency happens with your eyes of sudden vision loss, pain, or sensitivity to bright lights of this nature, go to an emergency and/or see an Ophthalmologist ASAP. Your eyes are precious.

My ophthalmologist recommended Clear Care, and at first I had no problems with it and thought it did a better job cleaning. Then one morning I woke up, went to put in my lenses just like every other day, and my eyes started tearing and burning like crazy. I had done nothing different, but apparently the thing in the case that neutralizes the acid had stopped working. I was in serious pain, had to throw out my lenses, and flushed my eyes with water for the better part of an hour. I had read the directions carefully and had been using the product for a couple of months when this happened. And no, it wasn’t less than 6 hours, it was closer to 9 hours. I talked to my doctor and reluctantly decided to give it another go with a new case (hard to find sold individually, and expensive!). A few weeks later, the same thing happened, and I swear I felt like suing the company. The case mechanism wears out, sometimes in just a few weeks, and there is no way to know this until your eyes are on fire one morning and you’re worried you might have serious damage. While Clear Care works well when it works, it is NOT worth the serious risks, and should not be on the market in its present form, period.

Incidentally, my son also had many problems with Clear Care, and was swearing it was “evil” back when I was telling him he must not be following the directions carefully. I have since apologized and asked him to forgive me for not taking his warnings seriously. Use it at your peril.

I put them in the case it came with and waited (over) six hours and it burned the heck out of me! I rinsed them with regular saline and they were alright after that but I don’t understand why it happened if I used the right case and didnt squirt it directly in my eye, and I did not rinse the contacts with clear care before putting them in. The only thing I can think of is that I kind of shook the case (not much) and realized it say do not shake. I have a problem with protein build up on my lens or something because they are blurry by the end of the day. I was hoping this would be the solution, but now I’m scared to try it again!!

This f*king product should be removed from the market. I got burnt by this product and am seriously considering filing a suit aganist the company

Thank you Xylia!

After using the Clear Care as directed I have an eye suffering from chemical irritation. When calling my Poison Control Center regarding this product, I learned that it is well known to them. My first time using this product I encountered a common side effect. Chemical irritation will occur if the product is not used properly as so many posts have pointed out. Personally, the neutralized solution still irritates my eyes. Also, for RGP lenses, a rub IS required. This isn’t stated on the bottle but is in the paper insert.

I’m college educated, understood that I was NEVER to put this directly in my eye but alas, they never told me the mechanism would wear out in my charcoal activated case. Today when inserting my contact, BINGO! Major burning, swelling pain…On my way to the eye doc for follow up now. I read the instructions, I heeded the warning but NO WHERE on the label does it say that you need to replace the case and how often you need to do that.

Some of the stories of accidental misuse remind me of the apocryphal story of a woman who bought spermicidal jelly to use as a contraception and then got pregnant anyway because she ate it.

The distribution center is in canada and they had to send the solution to the distribution that i work at and we had to open already packaged bottles and check the bottoms for the #34 and throw those out. I guess they said the #34 had a chemical in it that could make you blind. I wouldn’t buy.

I rinsed my contacts with this solution, BIG MISTAKE! After I put my contacts on, I felt like my eyeball was going to explode like a death star.

I have personally been using clean care product for over 4 years and only within the last 2 bottles have I had such a problem with them. The searing and burning and pain from using the product. Does anyone know of any other softer product they would suggest? I don’t know if clean care has changed there solution at any time or if the solution has finally eaten away at my eye ball causing me horrible pain now!!!! Let me know…

PLEASE email me if there is a class action lawsuit! My Optometrist gave me this death sample of “un”CLEAR Care. She even opened the package and demonstrated a step-by-step instructional but never told me not to allow the “ACID” to touch my eye. I took the contact out of the special case after more than 24-hours of soaking, was careful not to shake the bottle (my doc said if the residual is disturbed it could get on the lenses and may require additional rinsing), put the contact to my eye and felt the burn. I immediately pulled the contact away and assumed that I had either “disturbed the particles” or had residual soap on my finger from washing. Naturally I layed my contact back on to the holder and rewashed my hands, i then looked at the back of the Clear Care bottle and read the part under step 3 of the instructions that says “no final rinse with saline is necessary.” Thinking their may have been “particles” on my lens i proceeded to “rinse” my contact lens with Clear Care. Of course the lens immediately seared itself to my eyeball and my eye spasmed shut and turned blood red as it burned like fire in my socket! Now it is 12 hours later and my eye is still extremely sore, red, puffy, and irritated, I have a headache and my sinuses are draining like crazy. Ciba Vision REALLY needs to make a different shaped bottle that is in a labled celophane wrap within the box. The label needs to read: “CAUTION WARNING before use…” The box and bottle should not have the “NO RUB” and “#1 in COMFORT” with a picture of a gleaming contact lens. Perhaps a bright red label across the picture of the lens that says “Read Warning Prior to use” Or “Caution/Danger warning” Something WITHIN the 1-3 instructions or instead of the “no final rinse with saline is necessary” indicate by saline they mean a SEPERATE solution and not the “ACID” in their bottle!

Really now …it says on the box to follow directions carefully and to use the lens case provided and to leave it in the case for a maximum of 6 hrs for the solution to compleatly dissolve into regular water …….before rushing you really should read all the instructions provided to you

I would not try to be snarky with anyone and I really do feel bad for those of you that have had your eyes burned.
I do find it extremely hard to believe that there are people out there that have the years of contact lens wearing experince they claim (10- 30 yrs) and absolutely zero knowledge of the meaning of a red tip on a bottle. I have been wearing contacts for 9 years and my eye doctor spent an eternity telling me about what the red tip means before issuing me my first pair of contacts and still regularly reminds me about what it means when giving me any solution.
Also to those that would like to see this product behind the counter I would say no we do not. Your accidental misuse of the product is not reason enough to inconvenience those of us that use the product regularly without incident. If you find that you have problems with the product dont use it but please dont make life harder for those of us that like the product.

So I went home last night and checked my packaging. No less than 5 five warings on the outside of the box with big read backgrounds, the upger 1/2 inch of the label is a big red waring to not put this in your eye or use some other lens case. The whole we cant read when we dont have our contaacts in is a bunch of hooey. Hello read it when you bring it home before you take out your contacts.
Not to mention the red tip.
And really the red tip is the biggest one of them all. Seriously the red tip meaning “dont put this in your eye” has been around as long as contacts I remeber my mother’s cleaning solution having the red tip 30 years ago. Both Optomoetrists and opthalmologists issue warnings about the red tip on packaging if you bother to listen to them. Are you all goingto go out and buy the Bausch an lomb Advanced cleaner and complain that it burns your eye because you looked at its read tip and thought “oooooooo red purdy! neat design”. cmon dont demonize a product because you screwed up. admit you injured yourself through carelessness stop threatening to sue or asking that Ciba take care of you.
SLOW DOWN. Recognize what you pruchased. Read it instructions. Dont make assumptions about things that seem out of place (like red bottle tops).

I’ll say again, I followed the directions, the contacts were in the case for at LEAST 8 hours I’d say. The disk didn’t deactivate the solution fully. Apparently it wears out, although no where does it say when. Mine failed even before the bottle was empty.

So yes, I read the directions AND I was blind for 5 days as a result. My corneas were totally etched and blistered up and the outer layer sloughed off. More painful than anything I’ve ever experienced. 3 weeks to see totally clearly and my prescription permanently changed. I also can not wear contacts again.

You people who experience the burning are idiots. If you follow the instructions and let the solution neutralize for at least six hours, it WILL NOT burn your eyes. Clear Care is an amazing solution that cleans your contacts better than any other solution. However, if you don’t let it neutralize before putting it in your eyes, then you bet your a$$ it’s going to burn. It is hydrogen peroxide mixed with a saline solution, and after you let it neutralize, it turns the hydrogen peroxide into straight water, thus no longer burning.

Ok so let’s recap…

Option #1: Read the instructions and follow them!
Option #2: Get a regular saline solution so your pea sized brain can’t mess this one up.
Option #3: Keep using Clear Care the WRONG way so that eventually you’ll go blind and hopefully wander into traffic, thus thinning out the gene pool. Darwin’s theory of natural selection at its finest.

In conclusion: if you experience the burning, you’re a moron. That includes the retarded author of this article. You are all failing at life. That being said, if you are NOT experiencing burning, then I commend you for not being like the rest of the degenerates. And a quick note to Ciba: you guys are awesome; keep up the good work. And maybe add in a little bit of cyanide to the solution so that if someone doesn’t properly neutralize the solution, it will kill the morons who misuse it.

Ummm HELLO MORONS!!! There are warnings all over the bottle, warnings on the box, and the directions clearly state to throw out your old lens case and use a new one with every bottle….that’s why they give you new case WITH EVERY BOTTLE. For you morons who can’t figure this stuff out, or don’t want to read directions and just assume you know what your doing, cause after all you’ve worn contacts for blah blah years and all solutions are the same…GET A CLUE!!! YOUR the type of people who assume the world is to be handed to you a silver platter, and that using your brain and actually READING DIRECTIONS is too much of a hassle for someone as smart as you…I have ZERO sympathy for anyone who doesn’t take the time to read the directions and burns their eye…Clear Care is a WONDERFUL product, and for those of us who actually read directions, we know the scoop.

websavvymama, i have only had this bottle for two weeks, let my contacts soak for 9 hours, and whats going on as we speak? my eye is so swollen and red and i’m waiting for my mom to get ready to take me to the hospital. i spent about 20 minutes in my bathroom trying to actually get the contact out. i think it’s time i switch to something different.

I am a long time contacts wearer and have never had a problem using Clear Care because I READ AND FOLLOWED DIRECTIONS. Anytime you change to a different fluid read the directions. That would prevent a lot of stress and discomfort.

I agree with Eva…it is strange that there are counter actions right after every single post telling of their horrible experience and what you say makes sense. Who would sit around googling their favorite contact solution?? The only reason I found this site, is because the same experience happened to me that happened to the creator of this site just this morning, and I googled this because I was scared to death that I may have damaged my eyes seriously. I was trying to find information and see if anyone else has gone through this. My eye is STILL very red and it just plain hurts! I flushed it this morning and took Tylenol. It is true that the bottle says, ON THE OUTSIDE, mind you, not to use it with any other contact container, but it doesn’t say why. I had used one of my other contact holders and it of course didn’t neutralize and I really burnt the heck out of my eye. The tears were just rolling down my face and what was worse was I couldn’t even open my eye to get the contact out. I just started flushing my eye with water and then I finally got it out. It hurt SO bad. I don’t know if I need to go to the doctor or not? The redness does seem to have worn off and it’s not as blurry any more, but it just throbs and is achy. At any rate, for those at Clear Care, please just repackage and label your product more responsbility. That’s all. No one says this is a bad product – it is actually a good product. I’ve been using it for more than a month before this incident. I think what people are trying to say, is just own up a bit the responsibility of packaging this product very clearly. Where is says not to rinse your contact with the solution – you should have written “WARNING”..using solution for rinsing will cause extreme burning and pain, etc., etc….that’s all you have to do. This stuff is sold right in the midst of all the other contact solutions that do not have this issue and it is very easy to just grab and go, especially if you are a long term contact user, such as myself.

I was throwing a birthday dinner for my Mom’s 75th, and so, cleaned the vanity in the bathroom by putting all the products out of sight. Shortly after my guests arrived, I ran upstairs to put my contacts in, and you guessed it – grabbed the bottle of death. My evening was ruined, as the searing pain of having my retina dissolve out of my eye socket kind of put a damper on the festivities. Not to mention, I looked frightening: eye swollen half shut, bright red and watery. I took a few close-up photos with my phone, and today – two days after the incident, I am still in pain and my eye is red and blurry.
The ability to read a product’s directions is not the issue here. Simple mistakes by people who have used contact solution for dozens of years are much too common. My daughter’s friend picked up a bottle on the recommendation from her eye doctor, who never added the RED scare warning. She followed his advice and rinsed her new contacts with it before putting them in the next day. This girl is brilliant – she scored a 34 on her ACT and graduated 9th in a private prep school of 540 students. Let’s not blame it on the customers. Please. We need to start a class action law suit so no one else “gets burned!”

This product is garbage. The warnings are very vague and inadequate; this solution should not be sold next to saline solutions. In my opinion, this product is a clear example of why Product liability design defect lawsuits exist, this product does not perform in the way a reasonable contact lense user would expect. I accept that there is warnings, however, they are not explicit enough; these warnings don’t really warn about the consequences that will occur, and in my opinion, the misuse of the product is foreseeable. A class action suit would likely, be succesful. In conclusion, this product is garbage, and I hope someone starts the lawsuit. I will talk to my torts professor to make sure my conclusion is accurate. Again, please don’t buy this product, its unreasonably dangerous and misguiding.

Another Clear Care supporter chiming in. No, I do not work for Ciba Vision, but I would gladly do advertising for them for their superb product. (Actually, I’d even work for a pallet or multi-year supply of Clear Care… but then again, I’m probably not “pretty enough” to advertise. :)

I’m far past legally blind – my vision is about -8 diopters in each eye. I would have to hold a bottle about an inch away from my face to read the print. And yet, I’ve never burnt myself in two years using the product. I don’t buy the rest of these excuses from people saying they can’t read the print.

My eyes, as you can tell, are very sensitive regardless of the solution I use, so I try to google new and better contact solutions/lenses from time to time. That explains my post. But nothing’s beat Clear Care in cleanliness for years, and I don’t think any conventional solution (i.e. non-hydrogen peroxide) ever will. (I’ve tried Renu and OptiFree before). It amuses me that other people blindly shout down the supporters (IN CAPS LIKE THIS BECAUSE THEY THINK SHOUTING MAKES THEIR OPINION STRONGER), without really trying out the product.

I know many of you have had bad experiences, but do try Clear Care again, like it’s meant to be used (also – don’t keep reusing old cases!), and then you see why so many of us rave about its effectiveness. As for the rest of you advocating lawsuits of all things… I fear for the future of America and its hyper-litigious, anti-innovative masses. No really, f— you all and your illiteracy if Clear Care ever goes off the market. I simply could not wear contacts without solutions like it, since I’m allergic to preservatives in other solutions.

p.s. People resort to name calling because they’re scared this product will be “taken away”. We don’t have to get rid of it – just support the idea of making it less accident prone.

Black Friday gained a whole new meaning for us this year.
My sister bought a bottle of clear care solution thinking it was a travel-sized bottle of saline. She carried it around in her purse for weeks. “Lucky” girl stayed overnight with us. I cannot imagine what would have happened to her eye if she had mistakenly used the clear care product while traveling by herself and without the resource of copious amounts of saline on hand.. She rinsed her contact with clear care solution on Black Friday morning and inserted the contact into her eye. She experienced the INSTANT searing pain so eloquently described. We immediately flushed the eye with saline. We bathed and showered the eye with water. Nothing stopped the pain.
She phoned her opthalmologist, who told her to buy a natural tears product to lubricate the eye and to take ibuprofen to bring down the irritation. It was not enough.
She got an emergency appt. with a specialist this morning who tested the pH in her eye and then prescribed aspirin drops and cortizone drops to bring down the severe inflammation. She has another appointment.for Monday.
I’m a Clear Care user and know that the product does an excellent job when used for it’s intended purpose. Even so, no one should have to go through the intense suffering she experienced. She is still in pain, cannot drive, and has profound light sensitivity.
I’m grateful for this blog post and all the first hand accounts that have been shared.
I’ve since taken my clear care bottle out of my bathroom and put it out of reach of myself and my children.
I can only hope my sister does not have any lasting damage or long term side effects. :(

Dec 2010, I just burned my eye – fell into the trap. Hope these people don’t make baby products. I’ll be sure to spread the word of my experience to as many people as I possibly can. This product is criminal.

I made the mistake of soaking an old pair of contacts for a week in this stuff. BAD IDEA, my eyes didn’t burn until a couple of hours into wearing them. 12 hours later I write this with 2 burning eyes that are beet red and on an eye flushing regimen of every hour to relieve it from burning.

My husband surprised me with a night away from the kids. Since it was a surprise, he did the packing. He has never worn contacts and just grabbed what he thought was my travel bottle of contact solution. We had a great night and I was tired and maybe a bit tipsy so I wasn’t paying attention as I was taking out my contacts. Needless to say, the next morning was not fun. Accidents happen and I should have thrown away the solution back when I decided I didn’t like it in the first place. Could’ve, should’ve, would’ve. Lesson learned at the expense of my eye and my husband feels terrible.

Are you kidding? “This is truly what is wrong with our culture?”… If someone (read: me) who has been using saline solution for years, runs out of his own, and in a bathroom area sees a friend’s contact solution which is in almost every way identical to the packaging of the average saline solution aside from the small print that may be difficult to even take notice of for someone who is VISUALLY IMPAIRED (for example: THE ENTIRETY OF CLEAR CARE’S TARGET AUDIENCE), and accidentally mistakes the demonic saline-resembling liquid for something as silly as, say, saline, its unreasonable to suggest that he’s stupid.

This is akin to calling you an idiot for mistaking the pen-shaped bomb in your neighbors house for an actual pen and blowing yourself up because you didn’t bother to read the text written on it. People don’t read the instruction manuals for their new stereo systems, let alone for a product they’ve grown accustomed to using for decades. The problem here is obviously misleading packaging. I was completely unaware that cleaners like this even existed. And to put it in the form of something benign that I DO recognize is hazardous, plain and simple. Don’t talk to people who’ve made this mistake as if they’re complaining about getting sick from eating paint chips.

Thank god for this website. It saved me a trip to the eye doctor.

So I just got back from the store I was in a hurry as it was closing so I grabbed what was on sale…clear care. I read the instructions and still had my doubts but I had no choice i had to get my contacts out of my eyes! So now there over there doing this weird bubbly thing in the case so I had to see what other ppl thought about this stuff..well I’m not to impressed about the lack of instruction reading, but for those who did follow instructions and still suffer.. I hope I’m not stuck in that position tomorrow.. I have a job interview at 9 am.. I’ll just wear my glasses I think!!

I must agree with the author that Shear Pain (oops sorry Clear Care) is SATAN in a bottle. I have eyes that are very sensitive to chemicals so you can imagine the torture that this dangerous substance put me through. To those of you who think some of us are too dumb or something to read the label, I do read the label on things, but this stuff clearly is hazardous and DUH, IT’S FOR PEOPLE WITH BAD VISION SO DON’T YA THINK THE WARNING SHOULD MAYBE BE A LITTLE BIT BIG OR SOMETHING! I had taken my contacts OUT and they were in the case quickly drying and realized we were out of cleaner so with my CONTACTS OUT I ran to the closet to get a new bottle of contact cleaner and my wife (also unsuspecting) had purchased this hazardous stuff. How can the FDA let companies get away without CLEARLY labeling something so hazardous? This stuff needs to be requested from behind the pharmacy counter with all the other drugs that eat your body parts.

This stuff should NOT be sold right next to normal Saline Solution! It has all the same packaging (no rub, cleaning, disinfects, etc.) and is sold right next to everything else for a dollar cheaper! Who wouldn’t buy it?? I have been wearing contacts for over 10 years and never have had anything like this happen. Last night I run out of my normal solution and then grabbed the Clear Care because why wouldn’t I. Used my normal case because the one in the box seemed unnecessary (I didn’t imagine it was a special case). This morning, put in my right contact and bam, you know the rest. Luckily after rinsing my eyes out, putting in some eye drops, about 4 hours later now it’s only a minor irritation. But seriously, this stuff needs to be LABELED differently. It’s atrocious and I want to figure out who to complain to.

P.S, yes i’m a real person, and i have no affiliation with Clear Care.
I’m an Australian living in Canada who picked up the product a while ago because it was reviewed by a popular YouTube Beauty Blogger (Holly Ann Aeree).
This product works really well with asian colour lenses (a.k.a. circle lenses)
I switched to this product after using OptiFresh, but found it got dry and dirty within 4 hours or so.

I started wearing contacts in 1984 or ’85. Those were the pre-Clear Care days of course. At that time the disinfection of soft lenses consisted of just good old-fashioned Hydrogen Peroxide solution right out of the bottle. I don’t know if Clear Care is somewhat diluted in terms of the hydrogen peroxide content, but I am embarrassed to say I accidently hydrogen-peroxided my right eye not once… but twice! So back then you had to clean the lenses, soak them in hp for at least six hours, clean them again then soak them in the saline with the little aosept disc overnight to neutralize the hp; clean and rinse them again, wear them. On those groggy mornings when you’re on automatic mode, not paying attention, having forgotten to switch the lenses over to other (neutralizing) case… excuses, excuses… I know, just plain idiocy. Well, I guess Clear Care has made all of that a lot easier, but has not eliminated the (considering tens of thousands of users, right?) occasional incidence of consumer error. Although it has been 20 years, my right eye is still messed up. But note this: it is not the eyeball; it is my eyelid. Eye docs recognize that my right eyelid looks “different”. Red and irritated. There is nothing they can do about it. It’s permanent. I had to stop wearing contact lenses because that eye (eyelid) is dry and irritated feeling, mornings epecially. I was able to successfully undergo laser surgery, elimintaing the need for corrective lenses, but that eye still bothers me when I first wake up, or late at night. Buyer beware.

I think it is crazy as hell to have a product out for your eye that can severely burn your eye…

You need to read boxes people. You think it is a scam that a company puts out a product with specific instructions of use on the back and you use it wrong? You are putting this on things that go into your eyes! Why the heck would you not read the box if you switch brands?

I’m sure this sucks but blaming a company for you using it wrong is just you not taking responsibility for your actions. I started using it recently and it works very well. Not reading and knowing what you are doing to your own body is your own fault and doesn’t mean that the stuff is bad when used right.

It was however ironic that your inability to use your eyes and read something is what caused you to burn your eyes. I look forward to your next post where you eat the freshness packet out of a package of food that says “Do Not Eat” and complain that it was right next to the piece of beef jerky in the bag… What a scam!

Add me to the list of chemical eye burn victims. Costco supported the comments of others basically calling me an idiot for not reading my label. I have reported to Health Canada Consumer product safety and will be filing a complaint with Costco today. This was the most painful and frightening experience and am grateful to this site and comments by others. I hope that everyone files complaints so that a company which is mass marketing a product that is needed by a small # of consumers using copycat wording & color labelling is forced to change thier marketing strategy. In my opinion the comment about packaging in a brown bottle like hydrogen peroxide was excellent. Some have said this is a superior cleaning product & for those that need it should have access. I hope no other child has to witness thier mother in screaming agony and then listen to a phone conversation with some bimbo in the eye department at Costco tell them they are burning a hole in their cornea and need to get to a doctor right away. But that’s a whole other story…

To Tammie
the Doctor took all my old lens and cases which were only a day old and throught them out and gave me all new lens and case, before I left the office I would’nt use any of that stuff again

Ok, so I have used ClearCare CORRECTLY in the past when I first bought the product. I don’t use it anymore. However, yes accidents happen and I resent the posters that think everyone is an idiot that this happens to , and that I deserve to burn my eyes. Because that really shows your own lack of intelligence. I was in a rush and noticed a travel size lens solution bottle in the closet and grabbed it thinking, oh great, a small bottle. The only thing I noticed as I threw it in my bag was No Rub, which is exactly what I normally use. Well you know the rest. Burned like a mother. The pain is incredible. The FDA has received numerous complaints and its about time that the Clear Care bottle had a very different look from the other products. And sorry, but a red tip is not intuitive as a means to say, “don’t stick this in your eye”.

I can clearly follow the directions and have not burned my eyes with it. Its still evil though because when squirting it out the bottle it splashed on my hand and burned me. I have no idea how that works but i currently have a hole in my hand that was not there before so…that is horribly weird. There should be a warning that it can’t touch skin.

I have been using this product properly (in the supplied case, soaking overnight) and there is obviously something wrong with the bottle that I have. My eyes have been burning ranging from a little bit ( which made me think I was getting lotion in my eyes when I applied my contacts) to horribly painful this morning even after I washed my hands thoroughly before applying. There is something WRONG with this product and it’s not just the packaging.

This is the MOST horrible product ever. I have never felt such horrible pain in my eye before. The bottle is not clearly marked enough to indicate the danger that could be caused from using the wrong case. Why are there not BOLD letters on the box indicating the dangers??? Who reads the back of a stupid contact solution box when you’ve been using solution for the last 20 years? Why would an average person think that this solution was so much different than other kinds of solution on the market? I opened the solution last night and used my normal contact case. This morning when I put my contact it, I thought I was going to die. My eye is still very scratchy and irritated. When I called my opthamologist, they were not surprised by my reaction and they said they have at least one call a month about Clean and Care. I cannot believe that this product is still on the market!

i’m pretty sure for the people whose contact lens case “expired” that it isn’t their fault! it isn’t even listed in the instructions or anything! i am so glad i found this on the internet because i will never use clear care solution even if it meant not being able to wear contacts again…

Literally twenty minutes ago I went to put my contacts in so I could go for a quick run. I went to rinse them as usual before putting them in, but couldn’t find my contact solution so I grabbed my sisters. Seconds after putting my right contact in my eye started BURNING. I could not even open my eye to try and get it out! I was home alone and screaming and the only thing going on in my head was “i’m going to go blind… my vision is being burned out of my eye. holy shit.” At first I thought maybe I had soap on my finger still, or something. But when I finally got the lens out, and after a couple minutes of rinsing my eye, I was able to read the bottle where it clearly states “Do Not Rinse Lens Prior to Insertion.” Yes, I could have read the bottle first… but why would I need to????? There shouldn’t be a product that is MEANT for eyes that can also BURN them!!!!!! Needless to say, I’ve been googling what to do when your eye gets seared from Clear Care for the past 5 minutes, only able to read out of my left eye.
DEVIL PRODUCT!

I also am not a moron-been wearing contacts for years. Purchased a new supply from wal mart and got the travel size clear care for free from the clerk when checking out. Needless to say, I assumed this was a simple saline solution and now my Vegas vacation is ruined. My right eyeball feels like I dumped acid into it and every blink feels like I have a toothpick lidded in my eyelid. This is horrible!!!! I can’t believe they sell this crap – or in my case give it away free with no warning whatsoever from the eyecare center at walmart!! I will be contacting an attorney.

I am a new contact user. I wore them years ago, but stopped due to allergy meds – red eyes etc. I decided to give them a try again. I got my first pair about 5 weeks ago and LOVED them. I was about to run out of saline solution. My wife was going to the store and asked if I needed anything. I told her that I needed contact saline solution. She called while she was out and asked what kind I needed. I said just pick up anything that is not the store brand. She had a coupon for Clear Care so I told her to pick it up. I realize I am a new contact wearer so I … yes you guessed it … I read the instructions (and I am a man too). I carefully followed the directions. If I had had this stuff ten years ago I would have continued to wear contacts. I love my new contacts and I love this stuff. When I went back for a recheck one month after I my initial visit I told my eye Dr. what I found. She said it was an excellent product, but she told me to make sure I used it according to the instructions otherwise I might be back in her office sooner than I wanted. It will be my product of choice, but I still use regular saline to wash my eyes. I do seem to redouble my effort, but I have been wearing glasses for so long, when I felt the freedom of my new contacts, I swore I would never go back.

Sitting here with an eye that is redder than hell because of this SHIT. I looked it up to see if anyone else had this problem and it looks like I’m not alone…and it’s concerning to see how many of us have made this simple mistake. Does Clear Care enjoy profitting off our mistakes???!
I cannot believe this product isn’t labeled BETTER and why it sits with the other contact salines on the shelf. I’ll never touch anything from them again. How long will my eye remain red?

CIBA Vision is the top account at the hotel where I work. I will be speaking to someone there soon, as I just burned my eyes with this crap while on vacation this morning! Been wearing contacts for 30 years and never had anything like this happen. I had a sample bottle of this and grabbed it when I packed yesterday. This morning I dropped my eyes with it ! 12 hours later, at the beach, and miserable pain!

happened to me too ruined my sunday ….wtfffffffffffffffffffffffffffff

I’ve been using Clear Care for a while, but last night I fell asleep in my contacts. When I woke up around midnight to take them out, I somehow—half-asleep—got the solution in my eye and FREAKED OUT. Not sure how I didn’t wake up more. I got the contact immediately out, and laid on my bed moaning where I fell asleep in two minutes. And apparently I didn’t even put my contacts away. But my eyes feel normal now. Enjoyed this blog, thanks!

I bought the trial size of Clear Care at Target to take on vacation. It has a lovely blue label that says NO RUB, just like the products I currently use, so I bought it. There was no red label on the cap, no red collar on the bottle, and no funny case to alert me to the fact that I just bought acid. I rinsed my contacts with Clear Care and inserted the right one. Immediately my eye clamped shut so tightly I couldn’t pry it open and I started hollering in agony. My family came running and I screamed for them to look at the bottle — I thought that I must’ve put Tilex or a corrosize in my eye by mistake the pain was so bad! I took a nap to rest the eye and now half of the white part is a swollen blister. I have a doctor appt in an hour. I have been wearing contacts for 30 years and never experienced anything like this. Even those old solutions in the 80′s that used the metal disk didn’t fry your eye like this solution does.

I have emailed Ciba Vision with my problem, but the FDA website is harder to navigate. I’m still trying. I don’t see a class action lawsuit on Google, so we’re probably out of luck. I’m glad for those of you that didn’t buy a trial version and are so smart that you would never use a product without reading the label. Good luck with that.

this just happened to my girlfriend and she is in so much pain… and she is by no means someone who is given to drama. I have looked at the bottle and understand package design and i have to say there attempts to warn people are not done well. you should not have to spin the bottle to read the warning. the whole warning should be in a big red snipe on the front of the bottle warning those that want to use the product.
My girlfriend was in a hurry to head out for a quick run… and she used Clear Care and it totally burned her eye so bad. I can’t believe this is out on the market.
Someone please email me if there is a class action suit.. I would be in and would help fund the suit. This is terrible.

As a help to those this has happened to.. here is what you should do if this happens.

start flushing right away.

1. get a shot glass.. fill it with water.. pour it into your eye with your eye wide open. Try to look thru the bottom of the glass. (do this for 15-20 mins)

2. Take two advil

3. shower and try to keep your eye open in the water.

4. take a rest (have eyes closed for 30 mins)

5. wake up and rinse with shot glass and water again for 10mins

6. if still in pain call your eye doctor.

Good luck everyone.

I was visiting a friend and went to clean my contacts. I looked over and saw the big bottle of clean and clear. I’ve only used the saline solution, so it didn’t even dawn on me that it was anything but saline. Holy Moly!!! I have never experienced so much burning in my eyes!!! It happened this morning, so I am hoping this heals by tomorrow, or else I will be taking a trip to the eye MD. Happy to hear it’s nothing permanent. Even when I read the bottle, although not thoroughly, I would have still thought it was reg saline. Lesson learned!!!

I’ve been wearing lenses for more than 20 years and just this morning learned a valuable lesson the hard way. I’ve been using Clear Care for a few years now and have had no problems with it. What I did this morning was my fault. Unfortunately I too have experienced what it means to sear your eyeballs by way of using Clear Care instead of saline solution to rinse the lenses after cleaning. I confused the bottles somehow. My left eye is burning and my vision is blurry, but it seems to be getting better…slowly. A lesson learned that will have be making sure I know what I am using in the future!

Like everyone else I thought it regular contact lense solution. I’m a registered nurse so when I burned my eye with this solution it made it diffcult to do my job. I to was given eye drops by the Ophthalmologist to use X 5 days. My eye is better but I don’t care how many thumbs up, I will never use it again except for mase. If there is a class action, I’m in.

Horrid product. How do they manage to get product liability insurance?

I use Clear Care and love it. I have never had any problems with it when following the instructions that are clearly marked on the box and bottle. I think it is funny that so many people are pissed at Clear Care when they failed to read and/or follow the instructions. There is no longer any personal accountability among anyone.

I’m with Calder and R6Less – Read the directions. I use clear care and have hard time removing the red tamper proof label while staring at the red label that says to not pour directly into your eyes. There wouldn’t be a need for such high product liability insurance if many dimwits would read instructions or even use some common sense. If you can’t do that, get someone to read them to you.
If you use clear care as directed and it bothers your eyes; see a reputable doctor and have something else recommended.

I remember the first time I used Aosept (predecessor to Clear Care, same stuff, different bottle). Didn’t even have the red tip back then, and was not recommended by a doctor. However, when I opened the box I saw this strange looking contact case that looked like nothing I’d ever seen before. That made me go Hmmm, maybe I need to see what this is all about, which prompted me to read the directions. I guess I’m just a genious or something. Seems to me, if you buy a new product, and it comes with a strange looking case with some kind of strange metal disk in it, and it has a bright red tip, it might make the average halfway intelligent person pause for a second and turn on their brain. I guess these people are the same people who need the “do not attempt to stop chain with hand” warning label on a chainsaw.

I am a bibliophile ( that has nothing to do with the bible not do I have to report to my local government.) I read primary websites, OTC DR, and all inserts. I followed direction exactly using there “special” case, filling it up to the line and letting it soak for the required 6 hours. Once this was done I even rinsed off my lenses with sterile solution just to be sure they were very clean. I put both lenses in quickly and immediately felt like two branding irons had been jabbed in my eyes. I also opted to “tough” it out, for about 45 seconds at which time I began running around the room trying to peel off the molten lava from my eyes. I wasn’t one of the luckier ones, although I did rinse well with water. I ended up at an optomologist with a RX for Zylet to be put in each eye every two hours over the next 24 hours, followed by 10 days of 4 drops daily. I also got the thrill of playing the part of a totally blind pirate with eye patches on both eyes for 3 days. I was told, ” I can’t tell you how many times I’ve treated someone who has used Clear Care. If that product is not completely neutralized your in for a world of hurt.” I guess he was just some less than halfway average intelligent, idiot Dr. Who knew!

They “child-proof” everything under the sun, perhaps doing that would make the user slow down and take a look at the directions. Meanwhile I am checking to see if Ciba owns the pharmaceutical company that makes Zylet. Hope you get better soon, this is not the club for anyone!

I am not the village idiot, either, but I burned the heck out of my left eye this morning. I’ve worn contacts for 40 years and bought Clear Care because I had a coupon. It was at Wal-mart’s, right beside all the other combination storage, cleaning and wetting solutions. This product should be put with the enzyme cleaners and not displayed with the saline solutions. I don’t blame CIBA for that, I blame the store. I’m sure the stores think it is just the normal saline solution, too.

I hope all the brilliant naysayers get a grip; they probably don’t have much of a life, so they have time to read ALL instructions. Their views should be somewhat negated by the people on here who read the instructions and still had trouble. Let me repeat, I’ve worn contacts for 40 years, and this is the only time I’ve ever used a product like this. Now, I did put Desitin on my toothbrush one time ……

I was looking up reviews of Clear Care and stumbled on to this site. I calle the 1-800 number and asked if there was anything specific I should know before using the product sinse some people said they followed directions and still got a burning sensation. She said to not use anything but saline solution if you’re going to rinse and DO NOT rinse the case with water. Doing either of those things will make the case stop working.

I used this with a regular contact case thinking it was just another regular saline solution. Let’s just say I’ve never gotten a contact in and out of my eye so quickly in my life! Sure, I noticed the red tip but I figured it was just part of the design. After all, I didn’t know a product like this was even available on the market. Honestly, after so many years of wearing contacts and using many different brands of saline, I’d say most people wouldn’t bother reading the instructions. And it seems from the posts that I’ve read that people who are regular users of Clear Care and know how to properly use it still make mistakes sometimes. So to the high and mighty posters who are telling us it’s our fault, I’d like to remind you that we’re only human.

This stuff is the wolf in sheep’s clothing.
It sits there on the shelf hiding amongst the other mundane and inert solutions but lures you in with clever subliminal messages ike “No Rub” and “Bonus 3 oz” with the picture of the plane.
(have you tried going thru’ an airport lately with a 12oz bottle of Saline)
I’ve worn contacts for 30+ years I bought this product on the way home from work and read the instructions before taking out my lenses and going to bed.
Nowhere did I read anything about the severe consequences of not following these step by step instructions to a T, and I never in my wildest dreams considered that such a product would be allowed on the shelf next to the regular stuff.
In the morning I took the right lense from the special case and since now I had touched the lense, I did what I always do, I put it in the palm of my hand, squirted a little of the solution on it to rinse and put it in my eye.
The burning sensation was immediate, my eye clamped shut and I could not remove the offending source of this excruciating agony. I made it to the sink and immediately started flushing with water.
Eventually, I pryed my eye open enough to get the lens out.
You see(no pun intended) I had awoken after a full night’s sleep without my lenses in to read by and made the mistake of not rereading the instructions while still not being fully aware of the dangers of this product.
I did go to the optician and she said no damage to the cornea had been done, but this has been a hell of a day.
I tried to work but the eye was stinging and burning and wtaering so badly I could not concentrate or even read my e-mails, so I left the office.
Driving home in the bright sun was tricky, my eyes kept wanting to close and I had to drive slowly and keep rubbing my eye to keep it open(the left eye wnated to close in sympathy).
16 hrs later my eye is still bothering me but having found this site and read some of the other accounts of similar incidents I am forced to wonder why the Hell the Front of the box does not have in big bold bright words “Warning this Shit will Sting the Fucking Crap out of your Eyes if not used exactly as directed” and “This is not Saline Solution, Heed all Precautions or SEVERE Consequences will Ensue”
Had I seen this I would not have purchased this product because that’s not what I was looking for.
And there in lies the conundrum for the manufacturer.
Enact due diligence by labeling in a responsible manner and lose sales from unsuspecting first time buyers who are unaware of the true evil that lurks beneath.
Oh but wait, what the fuck am I thinking, they are a big drug company, one of the clan that rallied herds of ignorant republicans into thinking that Obama care was a bad idea, they don’t care, they’re in it for the money, right? and where the Hell is the FDA.
I want my Attorney, this is America Jack and you can’t do this.
I say get together and sue these bastards.

Just want to reiterate that the case CAN FAIL even when used properly! Happened to me and was left blind for 5 days and didn’t have full vision back for 3 weeks. I’m just now (over a year later) trying contacts again because it damaged my eyes so bad they are super sensitive to anything in them and it changed my RX. I will never ever use CLEAR CARE again.

Omg… this article is hilarious! I totally experienced the same thing today…. Thanks for this, it was a good laugh, and its good to know that Hopefully I have not permanently damaged my eyes. :)

After using Clear Care for years, I quit wearing contacts for about one year. When I came back to them, I had developed a sensitivity/allergy to the neutralized solution. The stuff that is supposed to be inert after you soak them. I would put in the contacts and they would make my entire oculare cavity itch like the dickens. I would want to claw my eyes out. The itching would eventually go away, but.my eyes would be red for a couple of hours. I have tried the Kroger brand and AOSept, too, and have the same reaction. The 10 second saline rinse wasn’t enough.
So now after soaking them overnight, I have to rinse them in saline for 20 seconds, then soak them in saline in my flat case while I get ready. This dilutes whatever disinfectant agent is left behind enough so that the contacts are comfortable. There’s no warning about possible allergic reactions or irritations to their cleansing agents.

ALSO, BTW, my case did give out one time and I assumed it was the usual itching and burning and decided to tough it out. Hopped in the shower while the burning begann to get worse and worse. Finally jumped out of the shower in agony. The whites of my eyes (which were now red) were so swollen and puffy. It was so scary. That’s how I found this website.

Stuff is dangerous. I’ve never mistaken it for saline but I agree with the post about toothpaste. If it closely resembles something benign, it’s understandable that many wouldn’t think twice. The bottle could be another shape or say “NOT SALINE SOLUTION” right across the FRONT. Also there should be an indicator on the case to tell you when the activator is getting too old or losing its potency.

Well, I’ve been using clear care for about 5 1/2 years now. My eye doctor suggested it after I had an ulcer on my cornea that would have made me blind if I’d waited about another day to see him. When I bought the clean care, I carefully read the directions because I was terrified of going blind by that time. It wasn’t until about 3 years that I had my first real mishap with it. I’d taken my contacts out for the night, but then decided to put them back in due to a late decision to go to a friends house. Boy did that hurt. Bad judgement on my part but at that time I didn’t understand necessarily the neutralizing process. Ultimately I was incredibly careful ever since. A few times I’ve had a little on my finger when taking them out but my eyes watering always rinsed it right out. Then a few times if I filled it up too much there would be a residue on the outside and if I didn’t rinse my hands off then that would burn. A few days ago when I put them in after being in the solution for over six hours, they burned my eyes for about thirty seconds. Then when I put them in this morning, they both started burning like hell. I quickly removed them, but already being late for my philosophy class, I just ran to class with my glasses on. It’s been about 8 hours since and my eyes are sore. I’m wondering if it has anything to do with the temperature in my dorm? They haven’t turned the heat on and the temperature outside has been in the low 30s-40s for most of the night and early morning making it nearly the same temperature inside. Does anyone have the recommended temperature it should be kept at? I need to know if I just need to say something to the college or just use a different solution for now.

Clear Care is not a solution you use on the spot. Its a solution that you use over night. Clear care gives you a specific case for your contacts. You put your contacts into the case. The cap of the case has a tiny hole. Clear Care is hydrogen peroxide (H2O2) and the hole lets oxygen through and over a minimum of 5 hours (better to wait 6-8 hours), the hydrogen peroxide becomes water. Normal “on the spot” solutions clean the lenses of minor dirt but clear care kills the major bacteria that can cause fungi to grow on your eye. Ive been using clear care and it hasn’t burned my eyes at all. You guys are probably using it wrong, and if you haven’t been using it wrong and it still burns then you should consult your doctor.

I can’t understand how the following warnings on the bottle are not clear enough!

A red border on the label that says, “IMPORTANT: Failure to follow directions for use will result in burning and stinging.”

A red round label on the top that says “RED TIP MEANS DO NOT PUT CLEAR CARE DIRECTLY IN EYE/ DO NOT RINSE LENS WITH CLEAR CARE PRIOR TO INSERTION/USE ONLY LENS CASE PROVIDED/MISUSE WILL RESULT IN BURNING AND STINGING.”

A red warning box that says, ” WARNINGS: Do not squirt Clear Care directly into your eyes or burning and stinging will result (circle picture of bottle squirting into the eye with a line through it included). Do not use flat lens case. Clear Care only works with the special lens case provided ( circle picture of a flat lens case with a line through it included). Do not remove lenses from case until at least 6 hours later. The solution needs time to neutralize. (circle picture of a clock with six hours shaded included). Do not rinse lenses with Clear Care prior to inserting lenses into your eyes. If you want to rinse lenses, use a sterile saline (circle picture of bottle squirting on a lens with a line through it included).

What is even worse is that the big red warning box is right next to the DIRECTIONS FOR USE!

My husband had been struggling with some kind of eye infection for several months. He’d been to two different eye doctors and an allergist without getting any relief. I finally convinced him to try Clear Care and his eyes were cleared up in a week.

First, thanks to you who submitted positive posts.
I have worn contacts for about 30 years. All of my contacts solutions have been given to me by my optometrist, so I’ve never needed to purchase any. When she gave me Clear Care (CC) to use, I assumed it was no different than the numerous other solutions I’ve used. BTW. They all came with a case in them. So, a case with CC wasn’t special. I honestly did not even notice a red tip on it. If I did, I did not consider it a warning.
I inserted my new brand of contact lens in my eyes after taking it out of its own solution. However, the next time I inserted them, after soaking over night in CC, my eyes burned so badly I went to see my doctor. My doctor referred me immediately to an opthamologist, who said that I had an allergic reaction to the new brand of lens.After being prescribed a very expensive eye medication called Alocril, and using it for a week,my eye was fine. So, I decided to go back to my original brand of lens. I used them out of their original packaging and solution. I had no problems. Then, after soaking them overnight in CC, I got the severe burning and red , swollen eyes. It was then that I noticed that this solution had a whitest look and different texture from others I had used. It was only then that I read the packaging.
I am neither an idiot nor do I need hooked on Phoenix. Those of you who suggest that should be ashamed. Hooray for you to have taken the time to read the packaging. Most of us are busy with careers and trying to raise children and keep them safe. When it comes to ourselves, we do tend to be negligent.
I agree that this product needs to be packaged differently to distinguish it from the ‘normal’ solutions.

At the risk of being called an idiot again, I am making a correction to my previous post. Yes. I did mean hooked on Phonics and not Phoenix. I am still in extreme pain from using this product. I still can not believe the people here who are so insensitive and incompassionate. No one is tying to ban your precious product. We are just stating that more precautions should be taken. I realize now that when my optometrist gave this to me, it was not in a box. So there was not the special case. Had I seen the special case, that would have been a warning for me. I soak my contacts weekly in peroxide to clean off proteins. The peroxide cleaner comes with the same kind of case described in this post.
Why are you people so cruel?

after hours in the er last night, i do feel comforted by realizing i was not the only one(idiot?) for nearly burning my eye out of its socket! i ran out of solution, and found this bottle in the cabinet, i was so thrilled and proceded to use it as usual, i agree there are warnings on the bottle but to be honest, not bold, and if we can see we wouldnt be wearing contacts! i would gladly be into a class action lawsuit!

I too destroyed my eye (stopped after one apocalyptic experience). This post is a must read for potential victims. Funny to read after the fact.

Ditto to what everyone said about the scorching pain. I’m a a victim as of this morning. FDA, do something!

Clear Care is covered in bright red warnings. People, take a second to read one of them.

My boyfriend had a terrible problem with the solution one time because it was too cold. We were camping in the early spring in the rocky mountains and both using my Clear Care solution (I have allergies in my eyes). He put his in the trunk of the car while I put mine in the tent since I’m so blind I might trip and die if I leave it without my contacts on. In the morning after 6 hours mine were fine but his eyes were burning. I think that it was a bit cold in the trunk vs. in the tent which was warmed with our body heat. The temps overnight were close to freezing, so this shouldn’t be a common occurrence, but watch out!

OK: The top of the bottle in RED says “Failure to follow directions for use will result in burning and stinging”. Also, right under the “Clear Care” logo it says “3% hydrogen peroxide”. Would you or should you ever put hydrogen peroxide in your eye? NO!

That being said, when used correctly this has been the BEST contact lens cleaning solution I have ever tried!